Privacy policy.
Effective January 1, 2025
At Upstream Vision, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, retain, and safeguard your information. By accessing or using our services (collectively referred to as the "Service"), you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We collect personal information necessary for the operation of our Service, such as your name, contact details, and account credentials.
1.2 Clinical Data: We collect imaging and trial data as required for clinical research and analysis, ensuring it is securely managed and anonymized when applicable.
1.3 Technical Data: We collect technical information, such as device identifiers, IP addresses, and browsing behavior, to enhance the functionality and security of our Service.
1.4 Optional Information: Additional information you provide through surveys, feedback, or optional features of the Service may also be collected.
2. How We Use Your Information
2.1 Service Provision: We use your information to provide, personalize, and improve our Service, including managing clinical trial workflows and imaging analysis.
2.2 Compliance and Security: We process your information to ensure compliance with applicable regulations such as GDPR, HIPAA, and 21 CFR Part 11, and to safeguard data integrity.
2.3 Analytics and Improvements: Data is used to enhance our Service, including troubleshooting, feature development, and performance optimization.
2.4 Communication: We may use your contact information to send notifications about Service updates, legal changes, or responses to inquiries.
2.5 Research and Development: Aggregated and anonymized data may be used to support research and development efforts for medical advancements and service innovation only with prior confirmation and appropriate agreements in place.
3. Sharing Your Information
3.1 With Partners: To advance clinical studies, we may share anonymized and aggregated data with research collaborators and partners only with prior confirmation and appropriate agreements.
3.2 With Vendors and Service Providers: Trusted third-party providers may access information necessary to perform services on our behalf, such as cloud storage or data processing.
3.3 Legal Obligations: We may disclose information to comply with legal requests, such as subpoenas or court orders, or to prevent harm or fraud.
3.4 With Your Consent: Your information may be shared with third parties when you provide explicit consent.
4. Data Retention and Security
4.1 Retention Period: We retain your information for the duration of your use of the Service and five years after trial completion or as required by law.
4.2 Data Security: We implement robust security measures, including dual-layer encryption (TLS 1.2+ for data in transit and AES 256+ for data at rest), to protect your information from unauthorized access.
5. Your Rights and Choices
5.1 Access and Correction: You can access, correct, or update your personal information through your account settings or by contacting us.
5.2 Data Deletion: You can request deletion of your data, subject to legal and contractual obligations.
5.3 Opt-Out Options: Contact us if you opt out of non-essential data collection or communication preferences.
6. International Data Transfers
We operate globally but ensure that data remains stored in its place of origin unless explicitly stated otherwise. Any necessary transfers comply with applicable legal standards to maintain data protection.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated to you, and continued use of the Service constitutes acceptance of the revised Policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
hello@upstream.vision
Thank you for trusting Upstream Vision with your data. Your privacy is our priority.