Terms of Use

Spanish | French

Welcome to Upstream Vision!

These Terms of Use ("Terms") govern your access to and use of Upstream Vision’s services and platforms (collectively, the "Service"), provided by Upstream Vision. By accessing or using the Service, you agree to these Terms. If you disagree with these Terms, please refrain from using our Service.

1. The Upstream Vision Service

We are committed to providing a comprehensive suite of tools and services to support clinical trials, imaging analytics, and data management. The Service includes, but is not limited to, the following:

1.1 Advanced Analytics and Imaging Tools: We offer end-to-end biomarker extraction, automated quality control, DICOM viewers, quality tools to streamline imaging workflows, and more. Our platform integrates innovative technologies such as AI-driven applications and custom imaging pipelines.

1.2 Data Security and Compliance: Upstream Vision ensures the security and integrity of your data through dual-layer encryption (TLS 1.2+ for data transfer and AES 256+ for data at rest) and on-site de-identification. We adhere to regulatory standards, including GDPR, HIPAA, 21 CFR Part 11, and other applicable frameworks.

1.3 Platform Interoperability: Our platform facilitates seamless integration with external systems, ensuring efficient data handling and interoperability across research environments.

1.4 Global Accessibility: Our cloud-based infrastructure enables global accessibility and compliance, with data storage localized to regulatory requirements.

2. User Commitments

To ensure a safe and effective environment, users of the Service are required to:

2.1 Provide Accurate Information: You must provide accurate and up-to-date information when creating an account or interacting with the Service.

2.2 Comply with Applicable Laws: Users must not use the Service for any unlawful, fraudulent, or unauthorized purposes.

2.3 Respect Privacy and Intellectual Property: Users may not upload or share content that infringes on intellectual property rights, violates privacy laws, or breaches confidentiality agreements.

2.4 Avoid Unauthorized Access: Attempts to access, collect, or manipulate data beyond your authorized permissions are strictly prohibited.

3. Privacy and Data Use

Your privacy is important to us. The Upstream Vision Privacy Policy outlines how we collect, use, and safeguard your information. By using the Service, you consent to the practices described in the Privacy Policy, including:

3.1 Data Collection: We collect and process data necessary to provide the Service, including clinical trial imaging data and metadata.

3.2 Data Sharing: We may share anonymized and aggregated data with research partners, but we do not sell personal or identifiable data.

3.3 Data Retention: All data is stored securely for a retention period of five years after trial completion or as required by applicable regulations.

4. Intellectual Property

4.1 Ownership: All intellectual property related to the Service, including proprietary algorithms, tools, and designs, remains the exclusive property of Upstream Vision.

4.2 User Content: By uploading or submitting content through the Service, you grant us a non-exclusive, royalty-free, transferable license to use, distribute, and process your content in connection with the Service.

5. Limitation of Liability

5.1 Service Provided "As-Is": The Service is provided "as-is" without express or implied warranties. Upstream Vision disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5.2 Liability Limitation: To the maximum extent permitted by law, Upstream Vision shall not be liable for indirect, incidental, or consequential damages arising from the use of the Service.

6. Termination and Suspension

6.1 User-Initiated Termination: You may terminate your account anytime by contacting our support team.

6.2 Upstream Vision’s Right to Suspend or Terminate: We reserve the right to suspend or terminate access to the Service if you violate these Terms, applicable laws, or pose a risk to the integrity of the Service.

7. Updates to These Terms

We may update these Terms to reflect changes in our Service or policies. Significant updates will be communicated to you through the Service or via email. Continued use of the Service after updates signifies your acceptance of the revised Terms.

8. Dispute Resolution

8.1 Governing Law: These Terms are subject to and interpreted by the laws of the jurisdiction where the data originates.

8.2 Arbitration Agreement: Any disputes arising under these Terms shall be resolved through binding arbitration, conducted in accordance with generally accepted arbitration practices. The arbitrator’s decision will be final and enforceable, ensuring a fair and efficient resolution outside of traditional court proceedings.

Thank you for choosing Upstream Vision. If you have any questions about these Terms, please contact us at hello@upstream.vision